# FAQ Frequently Asked Questions ## **Does the platform only work in Berlin? When will it launch in my city?** As we kick off yes we are only operating in Berlin. But nothing is forever, and as vegan traveling foodies, we can’t imagine keeping the digital borders up for too long! Our software is being developed for international use, so the transition, once the time comes, will be quick and easy! We will keep our eyes on where demand is highest, but all countries will be considered. We will launch in English and German first, and add a Spanish translation next. ## **Why feature only vegan vendors, and not vegetarian ones who offer vegan options?** Like you, we know so many vegetarian restaurants and caterers who offer amazing vegan food. However, as our values drive everything we do, we want to shine the brightest light possible on the brave businesses of the world who offer 100% vegan options. Endorsing and promoting businesses or industries that make a profit from the suffering of innocent beings (by using dairy and egg products) isn’t something we are comfortable with, even if they offer some plant-based options. We also want to make sure that there is no possibility of cross-contamination. ## **Can I download it on my phone?** VEGCRAVER is a PWA (Progressive Web Application). You can add a shortcut to your Homescreen for an “app-like” experience on iOS devices. On Android, you should be prompted for an “Install” screen when you use VEGCRAVER more frequently. ## **What payment methods do you support?** Right now we support all major debit and credit cards (Mastercard, Visa, American Express, Diners Club and Discover). We also support digital wallets like Apple Pay and Google Pay on supported devices (e.g. when you check out from your iPhone or Chrome Browser). Additionally we support “Sofortüberweisung” (KLARNA) and GiroPay. ## **Will my payment details be safe?** Yes! We are using Stripe as a payment provider. We don’t store any payment information on our side (like credit card numbers or bank information etc.). Our partners (caterers) have no access to any information regarding payment. All website traffic is encrypted. ## How do I delete my account? You can delete your Account on your profile's settings page. You may only delete your account if you have no outstanding orders or payments. ## 🧡 Still have questions? Message us directly at . # Vegan food photography tips ## A catering profile filled with high-quality images shows your audience that you're reliable, authentic, and professional. You don’t need a fancy or expensive camera to take good photos - often your smartphone will do the trick. However, learning some tricks of the food photography trade will set your photos apart no matter what equipment you’re using. ## Basic food photography tips to get you started ### **Use natural light** Shooting in natural light brings out colours and harsh shadows and next to a window during the day is a great way to capture natural lighting. Steer clear of overhead lights, lamps or your built-in flash (please). ![](/files/-MOg7V0TQAdgY7znREDY) ### **Minimize clutter** Remove all objects inside the frame that don’t support the dish. Fresh ingredients scattered sparingly around the frame works well, however adding cooking utensils or props on top can take the attention away from the dish. ![](/files/-MOg7sf31Trb8VS86cSR) ### **Take photos from multiple angles** Some plates of food look better from above (like, pizza), or from the side (burgers), or at a 45-degree angle (drinks). Try moving around the plate and taking photos at various angles so you can pick your favorite later. ![](/files/-MOgASyx3QNeINuahHO8) ### **Use a tripod** Keeps your camera steady (and clean). ![](/files/-MOgC4tbATmwLI0lTN3e) **Edit your photos** Play around with colour, brightness and white balance to really make the dish ‘pop’. Save your edit presets/settings to use for future photos. ![](/files/-MOgD8ovRx6XUx25JO3G) ## *Here are some more tips from our favourite creators and platforms!* * Shutterstock: [Photographing Vegan Food: The Growing Trend of Sustainable Dining](https://www.shutterstock.com/blog/vegan-food-photography-tips) * Happy Cow: [5 Tips for Taking Beautiful Food Photos](https://www.happycow.net/blog/5-tips-taking-beautiful-food-photos/) * My Vegan Minimalist: [How to improve your food photography - 5 Tips](https://myveganminimalist.com/how-to-improve-your-food-photography/) * Healthy Little Cravings: [Series of food photography - *blog entries*](https://healthylittlecravings.com/en/category/food-photography) * The Little Plantation: [Food Photography Tips - blog entries](https://thelittleplantation.co.uk/food-photography-tips) ## Prefer someone else to do it? Not a problem! We have a network of professional photographers who are happy to shoot your vegan menu. Not only are they amazing at their craft, our photography partners also have a strong understanding of vegan ingredients and experience styling vegan food. They have the ‘vegan eye’ 😉. [Contact us](mailto:hello@vegcraver.com) with your ideas and budget and we’ll put you in touch with a VECGRAVER photographer. ![](/files/-MOgE4Vmg2Dj7GqoQogF) ## Want to elevate your profile to the next level? Through our production studio Vexquisit, we can create: * Marketing videos * Digital content * Food styling (prep assistance) * Behind the scenes shoots Wherever your imagination goes, we can meet you there! Check out our latest project with [Melanie Joy and Beyond Carnism](https://vexquisit.com/work/beyond-carnism/catch-on-to-carnism). Email us at or visit our website [vexquisit.com](https://vexquisit.com/) to book a consultation call.